Q: How do I purchase an item?

Simply click the item(s) you want, select options and quantities, then add the items to your cart. Once you have selected all your items, go to your cart and click “Check out”. Proceed to payment and shipping information.

 

Q: What methods of payment will be accepted?

The store accepts the following: Visa, MasterCard, Discover, and American Express. Please Note: Charge on your credit card statment will come from PrintGlobe, our print and swag provider, in Austin, TX.

 

Q: How will my order be shipped?

Orders are shipped USPS from Austin, TX USA.

 

Q: How do I check the status of my current order or review past orders?

Go into “My Account” to check the status of your order.

 

Q: What happens if an item is out of stock or discontinued?

If an item is temporarily out of stock, the quantity will be zero. We will replenish stock as soon as possible.

 

Q: My order arrived damaged, how do I get it replaced?

Contact customer service at storeorders@printglobe.com with your store order number and a description of the damage. For us to file a USPS claim we may ask for you to retain the packing materials, or to send pictures of the damaged goods. Once we recieve the damage claim we will get to work on replacing the items as quickly as possible at no charge to you.

 

Q: I received my order and I'd like to exchange it for another item. 

Please contact storeorders@printglobe.com to discuss your exchange. Due to COVID19 we are not accepting returns or exchanges on apparel for the health and safety of all our customers.

 

Q: Who do I contact with questions regarding an order?

For questions about the status of an order, or to cancel an order in progress, please contact storeorders@printglobe.com.